Reviews
Mandy and Jackie receptionists made me feel like their number and priority!
Given time.
I normally have a very positive experience with the reception team at the High Street surgery but today, this afternoon, I am very disappointed with the attitude of one of the receptionists. She was rude, condescending and lacked empathy in how she spoke to me. I am waiting on test results and have been asked to make an appointment to see the nurse, which obviously I am concerned about, I felt she didn’t explain herself well and got frustrated with me when I asked for clarification to her explanation. Not a good attitude to have when dealing with the public.
Phone service bad.
Wait times.
All staff excellent.
Put there staffs out to help.
Dr Prachem most kind and caring doctor.
Resources
Short link to review High Street Surgery: http://iwgc.net/eb8qn